Terms & Conditions

Vintageteaware & Collectibles UK, provide our services to you subject to the following conditions. If you visit or shop at Vintageteaware, you have accepted these conditions therefore please read them carefully before made any booking and deposit payment.

General Information:-

  1. Most of our item are preloved /second hand unless it stated .
  2. Once placed an order online we will email you the total price include postage & our bank a/c no.
  3. Payment should be done in 3 days include Saturday & Sunday , however we can extend the booking if the items is still available. Pls check with us.
  4. Please take note that goods sold are not refundable or exchangeable.
  5. Choose carefully as we do not refund if you “change your mind”.
  6. Please contact us if you are unsure about our product. We will do our best to describe every item with photos and notes.

Items damaged during shipping :-

Most of the time this is due to improper packing but things do happen. However you may choose the option below No 1 or 2 .

  1. The full deposit payment is refundable or
  2. We will find the same item back and we can’t promise how long it will take but you will get it.

Items damaged in post :-

Within Malaysia,Brunei & Singapore while using our selected courier Citilink Express or Pos Laju. Pls read the clause in this link :-

If you have any questions please feel free to contact us. We are always happy to answer your queries. :-)
Thank you